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The Personal Information Protection Act (“the Act”) regulates the way private sector organizations within Alberta collect, use and disclose personal information. “Personal Information” means information about an identifiable individual. Shim Law recognizes the importance of privacy and recognizes the sensitivity of personal information received by us in the course of our legal practice.
We also recognize our professional and ethical obligation to maintain the confidentiality of our clients’ information, and our obligations concerning all individuals’ personal information which we collect, use or disclose in our practice. This policy has been developed with those obligations in mind.
To be able to provide legal services to our clients, we need to collect all relevant facts and information that relate to our retainer and to the representation of our clients. We also require information to manage and develop our business. This information will necessarily include personal information about our clients and about individuals other than our clients.
Where practical, we will try to collect personal information directly from the person to whom the information pertains. Where necessary, we will collect personal information from other sources. We will collect only the personal information necessary for the purposes stated in the previous paragraph.
The Act provides that an individual is deemed to consent to the collection, use or disclosure of personal information about that individual for a particular purpose if the individual voluntarily provides the information for that purpose, and it is reasonable that a person would voluntarily provide that information.
By retaining Shim Law for legal services or representation, we consider that an individual consents to our collection, use or disclosure of the individual’s personal information as necessary to properly advise and represent the individual.
It is our policy to collect personal information about individuals other than our clients in accordance with the provisions of the Act.
When we collect personal information about individuals directly from them, except when their consent to the collection is deemed, we will tell them the purpose for which the information is collected, and the name of a person who can answer questions about the collection.
The Act also permits us to collect, use or disclose personal information about an individual in some circumstances without the individual’s consent. Such circumstances include (but are not limited to) where:
When we collect, use or disclose personal information, we will make reasonable efforts to ensure that it is accurate and complete. The Act also allows us, for legal or business purposes, to retain personal information for as long as is reasonable.
We partner with third parties to provide specific services related to collection of funds and payment of our accounts. We will share names, financial information or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Your Personal Information is treated as private, confidential information by Shim Law and we strive to ensure that your Personal Information, regardless of format, is protected and kept secure at all times. Most methods of communication are not fully secure and security measures may create challenges to the efficient exchange of information. Email is often our preferred method of communication and unless you object we usually use unencrypted plain text emails when communicating with you.
The only information we collect through our website is the information voluntarily supplied by you if you contact Shim Law through the website. This information is typically restricted to your name and e-mail address. We do not employ any electronic means to automatically collect Personal Information from any visitor or user of our site or from their computers.
Our website contains links to other websites which may collect your Personal Information. Shim Law does not assume any responsibility for the privacy practices, policies or actions of the third parties operating these websites. You should read the privacy policies of these websites and make an informed decision whether or not to provide your Personal Information to the websites’ operators.
The law permits individuals to submit written requests to us to provide them with:
We will respond to requests in the time allowed by the Act and will make efforts to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements the law permits us to charge.
An individual’s ability to access his or her personal information under our control is not absolute. The law provides that we must not disclose personal information where:
The law further provides that we may choose not to disclose personal information where:
The Act indicates that it is not to be applied so as to affect any legal privilege. We will not disclose information that is privileged where the applicant is not the client in whom the privilege is vested.
The law permits individuals to submit written requests to us to correct errors or omissions in their personal information that is in our custody or control. We will:
If you have any questions, with respect to our policy concerning the handling of your personal information, or if you wish to request access to, or correction of, your personal information under our care and control, please contact our Privacy Officer at:
Attn: Privacy Officer
Suite 810, 634 6 Avenue SW
Calgary, AB T2P 0S4
– Or –
If you are dissatisfied with our handling of your personal information, we invite you to contact our Privacy Officer in writing, setting out the reasons for your concern. If you remain dissatisfied after our Privacy Officer has reviewed and responded to your concern, you may wish to contact the Office of the Information and Privacy Commissioner at:
410, 9925 – 109 Street
Edmonton, AB T5K 2J8
Telephone 780.422.6860 or Fax 780.422.5682